Introduction
At MAPLE CARGO SOLUTION INC, we value your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, and protect your data, as well as your rights regarding your personal information. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect personal and business information necessary to provide freight brokerage services. This may include:
● Personal Information: Name, email address, phone number, billing and shipping address.
● Business Information: Company name, tax ID number, business contact information, delivery details.
● Payment Information: Credit card information or other payment details.
● Service Usage Data: Information about how you interact with our website and services (e.g., IP address, browser type, pages visited).
● Types of SMS Communication: Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes under any circumstance..
2. How We Use Your Information
We use the information we collect for the following purposes:
● To Provide Services: To process and manage freight bookings, shipments, and transportation requests.
● To Communicate with You: To respond to inquiries, send notifications about shipment status, or provide customer support.
● To Process Payments: To facilitate invoicing and payment transactions.
● To Improve Our Services: To analyze trends, track user engagement, and optimize our website and service offerings.
● Compliance: To comply with legal obligations, including transportation laws, tax regulations, and business reporting requirements.
3. Sharing Your Information
We do not share any individual's consent to receive SMS from MAPLE CARGO SOLUTION INC with third parties. We do not disclose phone numbers to third parties or use them for affiliate marketing purposes, allowing others to send SMS messages.
● With Service Providers: We may share your phone number with trusted third-party vendors or carriers, but only to facilitate the transportation of goods or to assist in providing services directly related to your shipment.
● Legal Compliance: We may disclose your phone number if required by law or in response to legal processes, such as court orders or regulatory inquiries.
4. Data Security
We take reasonable steps to protect the personal information you provide to us from unauthorized access, use, or disclosure. This includes using secure servers, encryption technologies, and access controls. However, no data transmission or storage system is completely secure, and we cannot guarantee the absolute security of your data.
5. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you request to delete your data, we will take reasonable steps to remove it from our systems, subject to legal and contractual obligations.
6. Your Rights
Depending on your location and applicable laws, you may have the following rights with respect to your personal data:
● Access: You can request access to the personal information we hold about you.
● Correction: You can request that we correct any inaccuracies in your personal information.
● Deletion: You can request that we delete your personal information, subject to certain exceptions.
● Objection: You can object to the processing of your personal data in certain circumstances.
● Data Portability: You can request a copy of your personal information in a structured, commonly used format.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These technologies may track your activities across different websites to provide personalized content and advertisements. You can control cookies through your browser settings or opt-out of certain tracking mechanisms.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on our website and indicate the effective date of the new policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
MAPLE CARGO SOLUTION INC.
7370 EDGEWATER STREET
CHOWCHILLA, CA 93610